Telemedicine payment processing
Telemedicine & Telehealth Merchant Accounts
Telehealth providers often combine consultations, prescriptions and memberships — a mix that triggers extra scrutiny. We help telemedicine companies, med spas and wellness clinics get approved with banks comfortable with healthcare billing.
Why it's high risk
Why banks label Telemedicine as high risk
Understanding how underwriters see your business is the first step to getting approved — and staying approved.
Prescription products
Programs involving GLP-1s, TRT or compounded medications require extra verification.
Licensing
Providers must be licensed in each state where patients are treated.
Memberships
Recurring care plans carry subscription-style dispute risk.
Get approved faster
What you'll need to apply
Having these ready speeds up underwriting. Missing something? Apply anyway — your rep will help you fill the gaps.
- Provider licensing and pharmacy partner details
- Patient intake and consent flow
- Refund and cancellation policy
- Processing statements (if available)
- Government-issued ID for each owner (25%+)
- 3 months of business bank statements
FAQ
Telemedicine merchant account FAQ
Can telehealth companies selling GLP-1 programs get approved?
Yes, with documentation of licensed providers and the pharmacy partner. We'll pre-screen your program before applying.
Do you work with med spas?
Yes. Med spas, aesthetics clinics and IV therapy providers are all supported.
Can I accept HSA and FSA cards?
In many cases, yes, for eligible services. We'll configure your account to support them where possible.
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